Privacy Policy

1. Information We Collect

• Contact details you submit through our booking form — name, business name, email address, and phone number.
• Project details such as your goals, preferred package, timeline, and start date.
• Usage data such as pages visited, approximate region, device, and browser, collected through cookies and analytics.
• Communications you send us directly by email or phone.

2. How We Use Your Information

We use your information to respond to inquiries and project requests, to provide and improve our services, to understand how the site is used, and to comply with legal obligations.

We do not sell your personal information, and we do not share it for third-party advertising.

3. AI Processing

Parts of our service use AI tools. Inputs you provide — such as project descriptions and planning-questionnaire answers — may be processed by trusted third-party AI providers to help plan and draft your website.

These providers process data under confidentiality terms and do not use it to train their public models. See our AI Policy for details and opt-out options.

4. Cookies and Tracking

We use a small number of cookies and similar technologies: essential cookies that keep the site working, analytics cookies that help us understand aggregate usage, and personalization cookies that let our planning tools tailor recommendations.

You can accept or decline each category and change your mind at any time using the Cookie Settings link in our footer, or through your browser settings.

5. Your Choices and Opt-Out

• Manage cookie categories anytime via the Cookie Settings link in the site footer.
• If your browser sends a Global Privacy Control or Do Not Track signal, we treat it as an opt-out of analytics and personalization.
• You may request access to, correction of, or deletion of your personal information by emailing saxton@saxtonmedia.com.
• You can opt out of AI-assisted processing of your project request entirely — just say so in your request or email us.

6. Sharing

We share personal information only with service providers that help us operate — hosting, email delivery, and analytics — under agreements that restrict their use of it, and when required by law.

7. Data Retention

We keep personal information only as long as needed for the purposes above and to meet legal and record-keeping requirements. Booking requests are typically retained for up to three years, after which they are deleted.

8. Security

We use reasonable technical and organizational safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children

Our services are not directed to children under 13, and we do not knowingly collect their personal information.

10. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above reflects the current version, and significant changes will be noted on this page.